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The process miner will only show activities and steps associated with the variants selected.  To view all steps associated with an activity, either inbound or outbound, use the Inbound Activity Analysis or Outbound Activity Analysis

To remove outliers, the minimum % of issues can be entered e.g. you can remove inbound or outbound activities with less than say 1% of all issues

Outbound Activity Analysis

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Inbound Activity Analysis

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