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Findings are problems in processes and workflows that represent improvement and process optimization opportunities.   Findings can be created once one or more filters, constraints or discovery rules are applied, or they can be loaded from Automated Findings that have been previously saved or provided by the Process Optimizer for Jira application.   Both Generic and Issue type specific Automated Findings can be loaded into a Process Model via the Process Optimizer.

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To create a finding based on filters, constraints and/or discovery rules that have been applied, access the Process Miner background context menu by right clicking.  The 'Findings' option will be available which will display a modal to save the finding.

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Once a finding has been created, the finding along with other findings, whether

If Automated Findings have not already been loaded and saved, select the 'Load Generic Fundings' and/or the 'Load Issue Type Findings' buttons.  This will load and process the related Automated Findings

<Image of findings>

Important - please ensure that if you want to recall findings that the Save model quick link  (?? ) is selected.