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An Automated Finding can also contain one or more Recommendations to address the problems found and improvement opportunities.  Recommendations are created and edited via accessing Options -> Recommendations.

<Image of Recommendations Screen>image-20240702-073334.pngImage Added

To create a new recommendation, click the 'Create' button.  The definition of a recommendation includes the following fields:

 

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Field

Description

Recommendation

A short description of the recommendation

Recommendation Type

One of the following values:

  • Automation

  • Workflow Configuration

  • Knowledge Base

  • Training

  • Root Cause Analysis

Details

A detailed descrioption of the recommendation to be implemented to resolve the automated finding

Creating and Editing

Automated Findings can be created in any Process Model once filters, constraints or discovery rules are applied.   They can be saved as a 'Generic' finding or specific to the issue type selected for the process model.

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