The Process Miner is the core component within the Workflow Optimizer. It provides an x-ray view of the variants, activities and steps associated with select variants in the Variant Selector panel. The following details the core functionality of the Process Miner.Note that at all times, the variants selected in the Variant Selector panel are those displayed in the Process Miner.lifecycle of the underlying issues assocaited with a Workflow Mode. The events associated with the selected Activity are extracted and transformed into a visual diagram highlighting the activities, steps and variants associated with the events
A variant represents a distinct set of activities associated with a workflow. For example, Open to In Progress to Resolved to Closed is a sequence of 3 steps (Open to In Progress, In Process to Resolved and Resolved to Closed) and has 4 activities (Open, In Progress, Resolved and Closed
The default view in the Process Miner shows the 10 top variants based on volume of issues
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