Automated Findings represent sets of filters, constraints and discovery rules that can be applied to a Process Model to uncover process and workflow problems, as well as Workflow to identify opportunities for improvement, potential compliance problems and performance resolution issues. Examples of Automated FIndings Findings include:
Filters
Issues containing the step, or transition, from Open to Pending
Issues having Priority = 'Critical'
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Issues where the Resolved to Closed duration is > 7 days
Issues that were in Pending status more than 2 times
Discovery Rules
Variants containing more than 2 loops
Steps where the standard deviation is less than 2 hours
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Creating filters is performed within the Process Miner Component of the Workflow Optimizer and is detailed at Process Workflow Optimizer - Control Panels - Filters, defining Constraints at Process Optimizer - Control Panels - Constraints, and Discovery Rules at Process Workflow Optimizer - Control Panel - Discovery Rules
The Process Workflow Optimizer contains numerous pre-defined Automated Findings, both generic, and specific to commonly used issue types. This effectively means that once a Process Workflow Model is built, the findings can be loaded and the Process Optimizer will tell you what your process and workflow problems are. This is discussed in detail at Process Optimizer - Visualizations - Findings
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