Findings

Findings are problems in processes and workflows that represent improvement and process optimization opportunities. Findings can be created once one or more filters filters or discovery rules are applied, or they can be loaded from Automated Findings that have been previously saved or provided by the Workflow Optimizer application. Both Generic and Issue type specific Automated Findings can be loaded into a Workflow Model via the Workflow Optimizer.

Create a Finding

Findings are created in the Process Miner. Once one or more filters or discovery rules are applied, right mouse click the Process Miner background to access the context menu. The 'Findings' option will be available which will display a modal to save the finding.

Actions

Select and right click a finding to display the actions context menu;

Options include;

Process

This will apply the filter, constraint and or discovery rules defined in the finding to the underlying event log data, enabling you to use the Process Miner to examine issues related to the finding

Save Automated Finding

The finding defined in the Process Model using the Process Miner can be saved as a ‘Issue Type’ or ‘Generic’ Automated Finding for use in other Process Models.

Insights

The issues associated with a finding can be further analysed by the Insight visualizations including Clusters, Influence Analysis, Decomposition Tree, Time in Activity and Histogram.

Edit

The name of the finding can be edited. Note that to change the definition of a finding within a Process Model, it needs to be deleted then recreated

Delete

Delete the finding from the Process Model. If the Finding was loaded from Automated Findings, this will not delete the underlying Automated Finding.

Important - please ensure that if you want to save findings to a Process Model you must save the model via the 'Save Model' quick link